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2023年9月7日 — This collaboration will bring together Salesforce customer relationship management (CRM) technologies, including Einstein and Data Cloud, with ...

2023年9月12日 — Specifically, we use AI and analytics to generate the insights that inform every aspect of the CRM process. This includes improving users' ...

2020年6月22日 — This detailed view of the customer relationship and journey, supported by tailored customer relationship management (CRM) ... mckinsey.com. Some ...

2023年9月12日 — McKinsey's analysis of more than 5,000 public companies shows that ... In response, the company integrated conversational AI into its CRM to ...

... sizes extend the power of Salesforce's customer relationship management (CRM) platform to improve customer outcomes.

2022年9月16日 — The alliance brings together McKinsey's proprietary knowledge, analytics, benchmarks, and capability building with Salesforce's leading CRM ...

We partner with our clients to deliver superior experiences, value, and growth, by focusing on their most important asset: their customers.

2018年3月16日 — McKinsey defines the comprehensive approach to omnichannel customer engagement as service to solutions—in effect going from reactive, siloed ...

Accelerate revenue growth using the full power of Salesforce's customer relationship management (CRM) technology to deliver personalized value. EBIDTA growth.